Help & FAQ

Frequently asked questions

Everything about AI travel planning - before and after you sign up.

Getting started & basics

TakeMeTo uses AI not just to plan entire trips, but also to find cool events, parties and local activities – in every country and city, no matter how local. Unlike a generic chatbot, TakeMeTo is a multi-agent system (Google, Grok, Claude) that searches live for real flights, hotels, restaurants, activities and events – instead of answering from memory like ChatGPT. So every recommendation comes from up-to-date search results with real prices, availability, maps, reviews and photos – not from training data. On top of that come a profile that learns (TravelDNA), group chats and direct booking, all the way to a phone assistant that calls the restaurant for you.

TakeMeTo combines several things in one flow: live search for real flights, hotels, restaurants, activities and events; a personal TravelDNA matching (a 0–100 fit score per place, based on a quiz, your favourites and your chat); a coherent day-by-day plan instead of a plain list of links; and a huge price comparison across all available providers. On request, we even book automatically for you. The backend runs GDPR-compliant on our own servers in the EU – not via an external cloud service.

A finished plan: a coherent day-by-day itinerary with time slots instead of a mere list of options. You see each place as a detail card with a map, reviews, photos and prices. But you don't have to plan a whole trip at all – you can just as easily have cool events, parties or local activities near you shown to you.

TakeMeTo works worldwide and isn't limited to a fixed list of cities – the search runs live across real map and travel data. You can plan city trips, beach holidays and round trips, weekend getaways or multi-day tours with hotels, flights and 2–3 activities per day – or simply have events, parties and local activities in any city shown to you, no matter how local. The more specific your destination, the better the matches – for very short or ambiguous place names, adding a country helps (e.g. "Valencia, Spain").

Usually, after your request you get an initial coherent plan (or matching places and events) within about half a minute – the AI searches live through real flights, hotels and places, which takes a little longer than a pure text answer. After that, you adjust the plan in the chat within seconds. Under heavy load it can occasionally take a bit longer.

TakeMeTo is currently a web-only app – native apps for the Apple App Store and Google Play Store are already in the works and available soon. Access is currently limited to a closed beta. Some prices are cached or converted (marked with "approx.") and may differ slightly. And the AI works with real search results, but it isn't infallible – it's best to double-check important details like opening hours and availability.

Local & everyday life

Yes. TakeMeTo doesn't only plan whole trips – it's also a smart search for spontaneous things: a restaurant for tonight, a rooftop bar nearby, a concert this weekend or an exhibition tomorrow. Just ask in the chat what you're after right now – you get places and events nearby, directly with a map, reviews and photos.

A dedicated web and local search agent continuously scans local sources, social media and forums and refreshes the results daily – exactly the things that no classic travel agency, no OTA and no big booking platform lists. That's how the AI finds, for example, a rooftop party in Germany, a public royal ceremony or parade in Indonesia, or a château in France opening privately for an art exhibition. You get the most current and most local events, trends and places instead of just the same old tourist classics.

Yes. Invite friends, your partner or the whole group into one chat; the AI weighs everyone's preferences (budget, taste, pace) and builds a plan everyone agrees on. It works for a single night out too: ask "What should we do today?" and from your shared preferences you get, for example, first go-karting, then a hot-pot restaurant and afterwards an R&B bar – instead of endless group chats. To actively plan along, everyone needs their own access; simply viewing a shared trip also works without an account.

Yes. For restaurants we have a phone assistant that calls automatically and reserves for the whole group – including special requests like allergies, a window seat or a birthday surprise. You provide the details, the assistant handles the call, and you stay in control: have us book or do it yourself, exactly as you prefer.

TravelDNA & personalization

TravelDNA is a finely tuned mathematical formula developed over a long time that gives every place a fit score from 0 to 100 – based on your quiz, favourites and chat history. Hard factors act as clear filters: if you name a no-go (e.g. "no meat" or "must be wheelchair-accessible"), an unsuitable place is immediately dropped from the selection entirely – that also prevents made-up places. This way we rank by real fit instead of generic popularity.

Give the AI a destination, a duration and a few key points, e.g. "Plan me 3 days in Lisbon with a hotel by the sea, flights from Berlin and 2–3 activities per day, budget rather low." Mention preferences (beach, culture, nightlife, with kids), your preferred travel dates and your budget. But you don't have to know everything at once: depending on your answers, the AI asks targeted follow-up questions and goes into more detail, because that way it delivers even better results. The AI remembers your requirements and keeps them for later changes – you can refine them at any time in the chat.

Your quiz from onboarding is one of the foundations for the TravelDNA fit score (0–100) – together with your favourites and your chat history. The more you favourite and chat with the AI, the better the recommendations get over time. You can delete your learned preferences at any time via your profile.

Prices & booking

Getting started is completely free: you register openly, without an invitation code and without a credit card, and can begin right away. Creating and adjusting trip plans, viewing booking paths and comparing prices never costs anything — for anyone, even on a free account. You only need credits for two things: AI chat replies and live searches in the day planner. You currently don't need any payment details at all: buying credits isn't unlocked yet, and new accounts start with 200 free credits.

Credits are the balance for two things: every AI reply in chat, and every live search in the day planner (the first searches each day are free, then a small fee per search after that). Everything else is completely free, forever: creating and adjusting trip plans, unlocking booking paths, refreshing hotel prices, event search, flight booking links. You always see a search's price beforehand, and a message never costs more than your balance — your account never goes negative. New accounts start with 200 free credits. Topping up credits will be possible soon — with no obligation to subscribe.

Both are priced by actual effort. A chat reply costs only a few credits — short replies less, elaborate ones with several searches a bit more; you can see the exact amount in your transaction history under "Balance". For live searches in the day planner, the first searches each day are free, and every extra one costs a couple of credits. Everything else stays free forever: creating and adjusting trip plans, unlocking booking paths, refreshing hotel prices, event search, flight links. And no matter your current balance, a single message or search will never push your account into the negative.

Yes – where available, we show live prices for hotels and flights as well as ticket prices directly from the providers' sites. Some values are estimates or converted into your currency; we mark those with "approx.". The final price when booking may therefore differ slightly.

Yes. We show you a huge price comparison across all providers available for an option – aggregated via Google – so you can see at a glance where it's cheapest, without having to search through dozens of sites yourself.

Yes, on request. Besides planning and live prices, we can also book many things automatically and directly for you. For restaurants we even have a phone assistant that calls and reserves for you. You stay in control – have us book or do it yourself, exactly as you prefer.

Yes, especially for those. Whether it's a honeymoon, a group trip, a multi-generation holiday or a spontaneous weekend getaway – TakeMeTo builds a day-by-day plan out of hotels, flights and restaurants for every occasion and books them directly on request. For groups, the plan weighs everyone's preferences from the shared chat, so you end up with a plan the whole group is behind.

You can display prices in over a dozen currencies – including EUR, USD, GBP, CHF, JPY, AUD, CAD, CNY, SEK, NZD, AED, DKK, NOK and SGD. You choose your currency in the settings; values from other sources are converted when needed and marked with "approx.", since exchange rates are updated daily and the final booking price can differ slightly.

Access & beta

TakeMeTo is currently a closed beta with around 500 places. You join the waitlist and need a valid invitation code to get started.

No. Invitation codes are assigned by the team by hand – they are never sent automatically, not even after you confirm your waitlist email. That keeps the beta small and stable while we gradually release new places.

Currently you don't need an app: TakeMeTo runs directly in your browser at takemeto.ai. A native app for the Apple App Store and Google Play Store is already in the works, though, and will be available soon.

Your planned trips stay with you – they aren't deleted after the beta but remain available to you. Creating, adjusting and viewing trip plans stays free; you only need credits for AI replies in chat and live searches in the day planner. We'll let you know about any changes in good time. Your data belongs to you: you can delete your account, trips and learned memories yourself at any time, GDPR-compliant.

Data & privacy

The AI may only suggest places it actually found in real search results – additional safeguards prevent made-up places. Every recommendation is based on real results rather than pure model knowledge.

Behind TakeMeTo is a multi-agent system made up of Google, Grok and Claude – no single AI, but several working together. The models mainly serve as an orchestrator for live searches: places and prices come from real travel data, not from the model's memory. Your inputs are not used for public model training.

The backend and AI pipeline run in the EU on our own German servers – not via external cloud AI services. You'll find our privacy policy and legal notice on the website. The personalised memory the AI uses to remember your preferences is optional and can be deleted completely at any time.

Yes. In your profile you can delete your account at any time, GDPR-compliant – this removes your login, your settings and your own chats and trips. You can also delete the memory the AI has learned separately, without removing your entire account.

Planning, editing & discovering

Just tell the AI in the chat what you'd like to change – it adjusts your day-by-day plan right away. If you prefer, you can also move, add or delete stops and time slots manually yourself; if you leave it to the AI, it handles all the changes in one go.

You don't have to recreate the whole plan. Just write in the chat what you'd like to change on a specific day or stop ("Day 2 a bit more relaxed", "something with kids instead of the museum"). The AI then only adjusts the affected parts of your day-by-day plan, the rest stays as it is. If needed, you can also add, move or delete individual stops manually yourself – otherwise the AI handles everything in one go.

Just tell the AI in the chat, e.g. "make the budget smaller" or "move the trip to June" – or adjust destination, budget and date directly in the dashboard. The system detects the change automatically and adjusts your plan either immediately or on the next run. The AI remembers earlier wishes like "hotel by the sea" and looks for suitable new options – you don't have to repeat them every time.

Yes. Each place is shown as a detail card with a map, reviews, photos and – where available – prices. That way you can see at a glance where something is and whether it suits you.

Under "Trips" you'll find the list of all your chats or travel sessions. Each trip keeps its day-by-day plan and its chat history, so you can keep planning or reopen an earlier trip at any time.

Yes. As a signed-in user you can save individual places as favourites and organise them into collections. Under "Favourites" you'll find the tabs "Collections" and "Places" for this. And the more you favourite, the better your TravelDNA matching gets too.

Sharing & planning together

Every trip has a share code that others can use to view it or join the chat. That way you plan together in one shared itinerary instead of in endless group chats.

Yes. Every trip has a share code that friends or family can use to join the same chat and plan along in the same day-by-day itinerary – instead of endless group chats. To actively plan along, everyone needs their own beta access; simply viewing a shared trip also works without an account.

Share your share code so others can join your chat – then you plan the same trip together in one itinerary and see changes instantly thanks to real-time sync. There are two roles: owner (you as the creator) and member.

Account, settings & help

TakeMeTo supports German, English, French and Spanish – including the personality quiz. The AI replies in the language you've chosen.

You set language and currency in your profile – the setting is synced across devices. Available are German, English, French and Spanish, plus over a dozen currencies (incl. EUR, USD, GBP, CHF, JPY, AUD, CAD, CNY, SEK, NZD, AED, DKK, NOK, SGD).

It's best to contact the team directly – by email at [email protected] or via the contact details on the website. Especially with account or access problems, we'll help you quickly.

You help us most with feedback directly in the app: rate AI answers with thumbs up or down and report bugs via the bug/feedback field. We're still brand new and nothing is perfect – with every thumb and everything you report, you help us bring TakeMeTo step by step closer to perfect.

Question not listed?

Ask us directly — we'll reply personally.

Or email us directly: [email protected]